Setur started its activities as a company that provides Duty Free services and continues its activities in this field.
In the 1960s only operates retail exempt from customs Setur Servis Turistik AS, founded by Diners Club in the early 1970s diners Fugazy Travel Organization of Turkey Representation of taking that step into the field of tourism, a year later, “Setu World Travel” name by taking continued to work. At the end of the 1970s, the name was changed to ”Setur Travel Agency mi and tourism activities were accelerated.
Setur is holding all kinds of activities within the field of tourism, with the achievements worldwide, it has become one of Turkey’s first and leading tourism companies. Setur’s domestic and international tour operator, air ticket sales, congress and event organizations and the local services provided constitute the roof of Setur’s services in the field of tourism. In addition, Abercrombie & Kent, which has the right to sell the Orient Express brands, offers special advantages to its guests with the membership of Four Seasons Preferred Partner and Starwood Luxury Privilege.
Company in 2001, Turkey’s largest online tourism portal Seturbiz.com taking to the body, began its e-commerce activities.
Setur, different tourist services offering travel agents in Turkey’s various points, number 200 approaching competent and virtual sales agents, Duty Free shops, with experienced close to 1500 employees are proud of the contribution it makes to the country’s tourism and economy.
Setur has been growing rapidly in the sectors it operates with every day and in 2002 it registered the quality of service with ISO 9000 – 2001 standards.
World’s Turkey representative of BCD travel within the first three companies in the enterprise market is still Setur.
Continuous and unchanging target, just like its own Koç Holding, creating added value for all stakeholders, the company carries out all its activities with the principles of corporate governance, customer satisfaction, social responsibility and environmental protection at international standards.
With more than 30 years of experience in the congress sector, Setur is a member of the International Congress and Convention Association (ICCA).
In addition to tourism activities, Setur also operates in the Duty Freeve private aviation sector.
Setur took the importance of digitalization and innovation one step further and implemented R & D center. The R & D Center, which has been preparing and working since 2017, was approved by the Ministry of Industry and Technology Commission on September 24, 2018. It provides employment to 21 full-time and 11 part-time R & D staff. Setur aims at global growth in the tourism sector, where competition is intensively experienced, and with the awareness that this goal can be achieved through R & D and innovation, while investing in qualified human resources, it also develops university and sector collaborations. In this context, Setur will support the graduation projects of senior students of various universities and develop sector-specific projects together.
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